Construction etail will allow return of products only in following cases:
• Wrong order (wrong size, color, quantity or material related issues)
• Defective product
• Damaged product, or
• Significantly different in specifications as mentioned in the www.constructionetail.com.
www.constructionetail.com or any of its merchant will not accept returns in following cases:
• Product is used/worn or altered
• Physical damage to the box or to the product
• If returned without original packaging and accessories
• If sealed package of branded products is open
Replacement of the product will only be done if any fault of the merchant of “constructionetail.com”.
If you have received an incorrect product, damaged product, empty parcel, or if the product is not working after installation inform us at our email firstname.lastname@example.org within 24 hrs (no enquires will be entertained after 24 hrs of delivery). You can raise a return request by customer support:
• Customer Support will confirm the return request and will inform you about the pickup process.
• Please ensure that product is in unused and original condition. Include all labels, original packing and invoice along with the product.
Constructionetail may cancel the order under following scenarios:
• Product no longer available or temporarily out of stock
• Non-serviceable locations
• Restriction on quantity ordered
• Problems identified by our credit and fraud avoidance department
• Incomplete or inaccurate address
• Correct Waybill or required transit document is not shared